Here you can present your complaint and/or request information on issues related to the services provided by Codepoint.
In case of dispute the consumer can appeal to an entity of Alternative Resolution of Consumer Disputes.
CIAB - Consumer Arbitration Court of Braga
Rua D. Afonso Henriques, 1
CONTACTOCIAB - firstname.lastname@example.org
CIAC - email@example.com
More information at: Consumer Portal - www.consumidor.gov.pt
The European Commission has set up the ODR platform for alternative dispute resolution between consumers and traders on online sales or service contracts. "Online sales or service contract": sales or service contract where the trader, or his intermediary, offers, on a website or by other electronic means (Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013).
Access ODR: link